Returns & Exchanges
At Turtle Wax, we want you to be completely satisfied with your fashion purchases, which is why we offer a 30-day return window for all unworn apparel with original tags attached. If your items don't fit or meet your expectations, our streamlined process ensures a quick exchange or full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Place the unworn clothing in its original packaging, ensuring all designer tags and labels remain intact to qualify for a refund.
Print and Attach Label
Download your prepaid shipping label from the portal, secure it to the outside of your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned garments, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing